Security, confidentiality & compliance
At AdHoc Translations, we handle our clients’ data in accordance with the strict security procedures described in our IT security policy. Among other things, the policy outlines clear rules for:
- Who is able to access the client’s data
- How and where client data is stored
- How frequently data is backed up, archived and stored
- How to securely transmit the client’s data
We always ensure full confidentiality when processing our clients’ data.
Among other measures to safeguard confidentiality, we require that anyone who works with our clients’ data – be it staff, freelancers or other partners – sign a confidentiality agreement.
This ensures that our clients can feel safe sending us documents that contain confidential information such as trade secrets or the like to be translated and/or proofread.
The General Data Protection Regulation (GDPR)
AdHoc Translations is compliant with the EU General Data Protection Regulation, which entered into force on 25 May 2018. The regulation is intended to safeguard sensitive as well as non-sensitive personal data.
Among other things, the regulation outlines how to process personal data, under what circumstances it may be collected, how it must be stored, when it must be deleted, etc. In addition, the person to whom the personal data pertains (the “data subject”) has the right to revoke their consent to allowing access to their personal data at any time.
Compliance (international standards/ISO)
AdHoc Translations follows international standards and best practices relating to the translation industry, including ISO 17100 concerning translation services and ISO 9001 concerning quality assurance.
For our clients, this helps guarantee that we adhere to strict requirements that relate to processes and procedures that are required to provide translation services of the highest quality.